Dioactive Online Store – Botswana

At Dioactive Online Store, we are committed to providing our customers with a seamless shopping experience, including reliable and efficient delivery services for our high-quality active clothing wear for women, such as leggings, shorts, and sports bras. Please review the following delivery policy for information regarding shipping methods, processing times, and other relevant details:

1. Shipping Methods:

• We offer standard shipping within Botswana.
• Shipping fees will be calculated at checkout based on the delivery address and the weight of the items in the order.
• We do not currently offer international shipping.

2. Processing Time:

• Orders are typically processed and dispatched within 1-3 business days from the date of purchase.
• During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

3. Estimated Delivery Times:

• Estimated delivery times vary depending on the delivery address within Botswana and the selected shipping method.
• Standard shipping within Botswana typically takes 3-5 business days for delivery from the date of dispatch.
• Please note that delivery times are estimates and may be subject to delays beyond our control, such as customs clearance or adverse weather conditions.

4. Order Tracking:

• Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.
• You can track the status of your order by entering the tracking number on our website or the website of the designated shipping carrier.

5. Delivery Address:

• Customers are responsible for providing accurate and complete delivery addresses at the time of purchase.
• Dioactive Online Store is not liable for any delays or undelivered shipments due to incorrect or incomplete addresses provided by the customer.

6. Delivery Attempts:

• If a delivery attempt is unsuccessful, the shipping carrier may leave a notification card with instructions for rescheduling delivery or collecting the package from a designated pickup location.
• It is the customer’s responsibility to follow the instructions provided by the shipping carrier to ensure successful delivery of the order.

7. Shipping Restrictions:

• We are unable to deliver to P.O. boxes or APO/FPO addresses.
• Deliveries to remote areas within Botswana may require additional time for transit.

8. Shipping Fees:

• Shipping fees are calculated based on the delivery address and the weight of the items in the order.
• Shipping fees will be displayed at checkout before the order is confirmed.

9. Shipping Updates:

• Customers will receive email notifications for important shipping updates, including order confirmation, dispatch confirmation, and delivery status updates.

10. Contact Information:

• For inquiries regarding shipping, delivery, or tracking, please contact our customer service team at [provide contact details].

Note: Dioactive Online Store reserves the right to update or modify this delivery policy at any time without prior notice. Please refer to our website or contact customer service for the most up-to-date information.

Thank you for choosing Dioactive Online Store. We appreciate your business and look forward to serving you.